Terms of service

Online orders are taken by Amrin K Enterprises Ltd, operating Desi Tadka at 10-2006 Robertson Rd (Bells Corners) and Desi Tadka Express at 1610 Stittsville Main St (Stittsville), Ottawa, ON.

• All prices are in Canadian dollars (CAD).
• 13% HST is applied at checkout.
• Delivery fees are quoted live by our courier partner (Uber Direct or DoorDash Drive) and shown before you pay.
• Payment is processed by Stripe at checkout. We do not store your card details.

• Default ETA is ~25 minutes from order confirmation. Actual time may vary.
• Please come during the kitchen's open hours and bring a phone or printout of your order number.
• If you don't pick up within 90 minutes of ready, we may dispose of the food. No refunds for no-shows.

• $20 minimum order for delivery.
• Delivery is performed by an independent third-party courier (Uber Direct or DoorDash Drive). The courier — not Desi Tadka — is responsible for the trip from kitchen to door.
• We can't guarantee delivery times when traffic, weather, or courier availability disrupts service. Tracking link is sent to you via WhatsApp once payment clears.
• Make sure the address and apartment number are correct. If the courier can't reach you, the order may be returned to the kitchen at your cost.

• Want to cancel? Call the kitchen as soon as possible: Bells Corners (613-421-0331) or Stittsville (613-963-0331).
• If we haven't started cooking yet, we'll refund in full to your original payment method (typically 5–10 business days back to your card).
• If we've already cooked, partial refunds are at our discretion.
• If we cancel your order (kitchen ran out, equipment problem, etc.), we issue a full refund automatically.

Our kitchens prepare food containing common allergens (dairy, gluten, nuts, soy, mustard, sesame, fish, shellfish, eggs). Even items marked “gluten-free” or “vegetarian” share equipment and surfaces with other items. If you have a severe allergy, please call the kitchen before ordering. We can't guarantee a completely allergen-free meal.

Eat the food the day you receive it. We're not responsible for foodborne illness arising from improper storage or reheating after the order leaves our kitchen.

• One promo code per order.
• Codes are non-transferable, have no cash value, and may be revoked at any time.
• Some codes have a minimum subtotal or expiry date — those are shown when the code is applied.

100% of tips go to the kitchen team and pickup staff. Tips are voluntary; default is 15%.

To the maximum extent permitted by Canadian law, Desi Tadka's total liability for any claim arising from your order is capped at the amount you paid for that order.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. Any disputes will be heard in the courts of Ottawa, Ontario.

We may update these terms from time to time. The “last updated” date at the top of this page reflects the most recent change. Continued use of the ordering site after an update means you accept the new terms.

Questions → hello@desitadkafood.ca
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